Terms & Conditions
Last Updated: 11/13/2025
Welcome to Dirtbag Leather Co. (“we,” “us,” or “our”). By using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General Information
By accessing or using this website, you confirm that you are at least 18 years old (or using the site with the permission of a parent/guardian). We reserve the right to update, change, or replace any part of these Terms at any time.
2. Products & Handmade Nature
All items are handcrafted. This means:
Each piece may have slight variations in color, texture, or stitching.
Product photos represent the general style but may not match your piece exactly.
Leather is a natural material and will age, patina, and wear over time.
By purchasing, you acknowledge these natural variations.
3. Pricing & Payments
All prices are listed in Canadian Dollars.
We reserve the right to change prices at any time.
Payments are processed securely through WooCommerce’s approved payment gateways.
We do not store full credit card details.
Orders are not considered accepted until payment is successfully processed.
4. Shipping & Delivery
Shipping options and costs are displayed at checkout.
Processing times vary depending on whether the item is in stock or made to order.
Once shipped, delivery times depend on the carrier.
We are not responsible for delays caused by carriers, customs, weather, or other issues outside our control.
If a package is lost or damaged, contact us and we will work with you to resolve the issue.
5. Returns, Exchanges & Refunds
Because products are handcrafted:
Returns are accepted only for unused items within 14 days of delivery.
Custom or personalized items are non-refundable unless defective.
Buyer is responsible for return shipping unless the product arrived damaged or incorrect.
To start a return, contact us at: CLICK HERE
6. Order Cancellations
Orders can be canceled before production or shipping begins.
Custom orders cannot be canceled once materials have been cut or work has started.
7. Accuracy of Information
We try to ensure all product descriptions, images, and details are accurate, but mistakes can happen.
We reserve the right to correct errors or update information without prior notice.
8. Limitation of Liability
Dirtbag Leather Co. is not liable for:
Injuries or issues caused by misuse of products
Damage caused by improper care of leather goods
Losses resulting from delays, data issues, or website interruptions
Your use of products is at your own risk.
9. Intellectual Property
All branding, logos, designs, images, and content on this site belong to Dirtbag Leather Co.
You may not copy, reproduce, or use them without written permission.
10. Privacy Policy
Your use of this site is also governed by our Privacy Policy.
Make sure you read and understand it before using the site.
11. Contact Information
For any questions about these Terms, reach out: